Frequently Asked Questions
I'm passionate about serving my friends and family and want to serve you. I hope you invite Lil and Vi to your event so we can prove beautiful, editable charcuterie doesn't have to break the bank.
Board and Box Orders: Full payment is due upon order placement to secure your order and the date.
Tablescapes: A 50% non-refundable deposit is required to secure your date and tablescape. The remainder of the payment is due 24 hours before your event. We will not set up until we receive your final payment.
Acceptable forms of payment: Zelle and Venmo are preferred. Credit cards are accepted with an added 3% processing fee. If you choose to pay by credit card, an invoice with a payment link will be emailed.
Local pick up in Temecula is preferred. Residential deliveries are included within a 5-mile radius of 92592. $1.50 per mile will be added thereafter.
Recipients must be home at the time of delivery - if not, the board will be returned and pick-up will have to be arranged.
We offer delivery based on availability.
For cancellation 5 days prior to pick up/delivery, we offer a full refund, with the exception of tablescapes - we will keep the 50% deposit and refund the remaining balance.
For all other cancellations (4 days or less), payment will be forfeited as preparations will have already been made to fulfill your order.
We are happy to make substitutions. If you have a special request, please let us know upon ordering. If you'd like the board to have a theme, we are happy to work with you to add those special touches.
If you'd like to provide a note of any kind, we are happy to accommodate as well.
Special requests are subject to additional fees.